Back to Login Page
 
General
Q. What is MaqasaOnline?
Q. How much does MaqasaOnline cost?
Q. How do I register?
Q. How do I access the service?
Q. How do I change my password?
Q. What if I forgot my password?
Q. How often is my account information updated?
 
Online Payment
Q. What is MaqasaOnline Online Payment?
Q. How much does is cost to pay online?
Q. Who can use this service?
Q. What requirements must I meet to pay online?
Q. When will the system prompt me to pay?
Q. When can I pay my due balance?
Q. How long will it take to settle my due balance?
Q. What is my limitation on due balance payment?
Q. Is there any limit set for KNET Payment by banks?
 
Security
Q. How secure is MaqasaOnline?
Q. How is my password protected?
Q. What is timeout session on MaqasaOnline?
 
General :
 
Q. What is MaqasaOnline?
A. MaqasaOnline is a secure internet based account management service that allows you to check live fund balances, securities, positions and registrar balances in the market. You also have access to your statement of account, account preferences, last trading date, due balance online and more. You can also do broker level operations like rounding balance, Tuesday cheque flag, change preferred bank, request cheque < 100Kd, change and much more.
Top
Q. How much does MaqasaOnline cost?
A. This service is free of charge for all Kuwait Clearing Company Traders.
Top
Q. How do I register?
A. If you are an existing trader, go to our website http://www.maqasa.com, update your trading account information and finally go to our office at Ahmad tower on Arabian Gulf Street with the required documents. Our Staff will validate your information and issue your respective User ID and Password to login MaqasaOnline website.
Top
Q. How do I access the service?
A. In order to access this facility you can browse our main website http://www.maqasa.com and click on MaqasaOnline or directly enter the address https://online.maqasa.com in the browser.
Top
Q. How do I change my password?
A. After logging into your account, click on Change Password.
Top
Q. What if I forgot my password?
A. You can either change your password through MaqasaOnline forget password option or visit KCC offices.
Top
Q. How often is my account information updated?
A. The information is updated live and instantly.
Top
 
Online Payment :
 
Q. What is MaqasaOnline Online Payment?
A. At MaqasaOnline Online Payment you can settle your outstanding due balance ,due penalties if any or pay towards a credit advice using KNET payment gateway.
Top
Q. How much does is cost to pay online?
A. You will be charged a commission of 500 filsper transaction for using this service.
Top
Q. Who can use this service?
A. Currently this service is available for individual traders not for corporate traders.
Top
Q. What requirements must I meet to pay online?
A.
  1. You must subscribe for MaqasaOnline service.
  2. You must have your own bank debit card whose details (ATM Card Number, Account Number) are registered with MaqasaOnline system.
  3. You must have access to internet and a browser that support 256 bit encryption.
Top
Q. When will the system prompt me to pay?
A. After you login to your account, if you have outstanding due balance the system will automatically prompt you to pay.
Top
Q. When can I pay my due balance?
A. You can pay at the anytime however due penalty will be charged for payments made on the next working day after 2.30 pm.
Top
Q. How long will it take to settle my due balance?
A. After successful payment of your due amount via KNET, your account will be settled immediately.
Top
Q. What is my limitation on due balance payment?
A. There is no limit on the payment of the due balance amount. However, the entire payment (due balance and due penalty if any) must be done in one transaction and not in parts.
Top
Q. Is there any limit set for KNET Payment by banks?
A. For security reason some banks have a limit set for Online Payments. You are hence kindly required to verify the payment limits with your banks and increase the KNET payment limit accordingly.
Top
 
Security :
 
Q. How secure is MaqasaOnline?
A. MaqasaOnline values your trust and therefore has chosen the best and the latest technologies such as data encryption, firewalls, server authentication and Secure Socket Layer (SSL) with 256 bit encryption to protect your confidential data.
Top
Q. How is my password protected?
A.
  1. Your password is highly encrypted.
  2. When you login for the first time or your password has been reset by KCC on your request, the system will force you to change the password provided by KCC.
Top
Q. What is timeout session on MaqasaOnline?
A. For the added security of your valuable data the timeout session has been set to 20 minutes, which means that you need to re-login if you are idle for more than 20 minutes.
Top